ISO (International Organization for Standardization) is the world’s biggest engineer and distributer of International Standards. ISO is an organization of the public standards establishments of 161 nations, one part for every country, with a Central Secretariat in Geneva, Switzerland, that facilitates the framework.

Guidelines make a colossal and positive commitment to most parts of our lives. They guarantee helpful attributes of items and administrations like quality, natural kind disposition, security, dependability, productivity and compatibility – at an affordable expense.

Execution of ISO 9001 in a Government Department or Ministry has following advantages:

  1. Empowers the office to foster Standard Operating Procedures (SOPs) for its capacities and exercises.
  2. Permits correlation and benchmarking of these standard working methods with other comparative associations.
  3. Recognizes regions for working on working of the office.
  4. Arranges institutional and individual recollections and encounters for people in the future. The person in question will actually want to pass on behind SOPs for others to follow and get to the next level.
  5. Acquires straightforwardness and responsibility in the tasks of government apparatus.
  6. Permits the office to review itself against the ISO 9001 guidelines.
  7. Permits the Secretary/Head of the Department to zero in on essential issues
  8. Keeps the division aware of things through the yearly outsider review.
  9. The potential for losing the ISO 9001 confirmation during the review each third year permits the framework to support itself over the long run.


The Prime Minister endorsed the blueprint of a ―Performance Monitoring and Evaluation System (PMES) for Government Department, vide PMO I.D. No. 1331721/PMO/2009 dated 11.9.2009. Under PMES, every office is expected to set up a Results-Framework Document (RFD).

A RFD gives an outline of the main outcomes that an office/service hopes to accomplish during the monetary year. This report has two primary purposes: (a) move the focal point of the office from process-direction to results-direction, and (b) give a goal and fair premise to assess division’s general exhibition toward the year’s end.

Notwithstanding achievement pointers proposed by the division, there is a bunch of compulsory markers proposed by the Government that are normal to all offices getting ready RFDs.

The High Power Committee (HPC) on Government Performance in its gathering of March 11, 2011, chose to incorporate the accompanying required achievement pointer connecting with execution of ISO: 9001 in the Results-framework Document (RFD) of government offices for the year 2011-2012.

  1. Why standards matter?

Standards make a gigantic and positive commitment to most parts of our lives.

Standards guarantee positive attributes of items and administrations like quality, ecological amicability, wellbeing, dependability, effectiveness and compatibility – and at an efficient expense.

Whenever items and administrations live up to our assumptions, we will quite often take more time for allowed and know nothing about the job of guidelines. Notwithstanding, when standards are missing, we before long notification. We before long consideration when items end up being of low quality, don’t fit, are incongruent with gear that we as of now have, and are temperamental or risky.

Whenever items, frameworks, apparatus and gadgets function admirably and securely, it is regularly on the grounds that they fulfill guidelines. Also, the association answerable for a large number of the guidelines which benefit the world is ISO.

  1. History of ISO

ISO (International Organization for Standardization) is the world’s biggest engineer and distributer of International Standards.

ISO is an organization of the public norms foundations of 161 nations, one part for every country, with a Central Secretariat in Geneva, Switzerland, that facilitates the framework.

ISO is a non-administrative association that frames an extension between people in general and private areas. From one perspective, a considerable lot of its part establishments are essential for the legislative construction of their nations, or are ordered by their administration. Then again, different individuals have their foundations interestingly in the private area, having been set up by public organizations of industry affiliations.

Thusly, ISO empowers an agreement to be reached on arrangements that meet both the necessities of business and the more extensive requirements of society.

Since “Worldwide Organization for Standardization” would have various abbreviations in various dialects (“IOS” in English, “OIN” in French for Organization internationale de standardization), its authors settled to give it likewise a short, universally handy name. They picked “ISO”, got from the Greek isos, signifying “equivalent”. Anything the country, anything that the language, the short type of the association’s name is dependably ISO.

  1. Some ISO standards

ISO 9001 Quality Management System.

ISO 9001 is a universally perceived norm for quality administration framework. This framework is executed by associations to work on their capacities of giving excellent items and administrations and furthermore keeping up with consistency to the shoppers. Additionally, it likewise assists with satisfying the quality guideline prerequisites of the clients.

ISO 14001 Environmental Management System.

ISO 14001 is a universally perceived norm for the accomplishment of a powerful natural administration framework. It sets out the rules for an association to continue to further develop their ecological administration framework and work on their adverse consequences on the climate.

ISO 45001 Occupational Health and Safety Management System.

ISO 45001 is a universally perceived norm for word related wellbeing and security the executives framework. It lays out the structure for the associations to follow so the work spots will be more qualified to the wellbeing and security of the laborers.

ISO 20000 Service Management System.

ISO 20000 is a universally perceived norm for administration the board. This standard portrays the administration process expected for associations to successfully convey their administrations and assist them with keeping up with it additional time.

ISO 22000 Food Safety Management System.

ISO 22000 is a globally perceived norm for sanitation and the executives. It is executed by associations in order to work on their capacities to convey first class quality food items and furthermore to show their ability to control food-related perils and dangers with the goal that the food is completely safe for utilization.

ISO 27001 Information Security Management System.

ISO 27001 is a universally perceived norm for data security the board framework. It gives a methodical structure to associations to follow in order to safeguard their significant data from being hacked, spilled, and so forth.